Frequently Asked Questions
Q.What are the rules for the deposit?
A.Deposit is non-refundable. If you provide at least 10 days notice you may apply your deposit to any available date or time within the next two months. Any party cancelled with less than 10 days will forfeit their deposit. We will work with you on weather related issues and do not count that as a cancellation.
Q.Where are you located?
A.Our Bounce House Rentals are delivered from our Osakis, MN Warehouse/Shop
Q.What if there is bad weather?
A.We will work with you to reschedule your bounce house rental.
Q.To tip or not to tip?
A.Our party hosts work extremely hard for you. Although you're by no means required to leave a tip, if you're happy with the service that our staff has provided, our party hosts would truly appreciate your gratuity. Whatever you decide, fear not, we are committed to providing you with the best party possible.
Q.Our school is looking for a fundraiser and wants to know if you can help?
A.We get this request OFTEN! Call us at Jump4Fun 320-766-0639 (Pam) or 320-766-9715 (Craig) so we can discuss your specific needs. In general, we donate Gift Certificates depending on the fundraiser or event.
Q.Do you deliver Bounce House Rentals and Pick them up?
A.Yes we do. Jump4Fun will deliver from our Osakis, MN Warehouse/Shop/Office to all service areas on this site under Bounce House Rentals. We offer Free delivery for Osakis, Long Prairie, Nelson, and Clotho. All other areas will have a delivery fee and this will be applied upon location during checkout.
Q.Are your Bounce Rentals Sanitary and well maintained?
A.Yes. It is very important to Jump4Fun Management and employees that our Bounce House Rentals are completely Sanitized after each use, and again when they are set up at your event. Each Bounce house is completely cleaned thoroughly every time they are set up. Our Bounce Houses are very well maintained and like new. We set up, sanitize, and secure for your safety upon every delivery.
Q.Do you offer refunds if we need to cancel our bounce house rentals?
A.I'm sorry we do not offer refunds on Bounce House Rentals. We will however work with you to reschedule your rental. We will try and accommodate a time and date that works best with your schedule.
Q.What if the weather does not permit our event Rental?
A.We will work with you to reschedule your event. I'm sorry, We do not offer refunds on rentals. We do offer Rainchecks for future dates if needed.
Q.My question wasn't answered here. What should I do?
A.Send us an email at rentals@jump4funindoor.com or give us a call at 320-766-0639. We're happy to help answer any questions you may have in order to provide you with the best party experience possible.